Deployment Guide
8. Monitoring & Logging
SmartOfficeNXT includes built-in monitoring and logging capabilities that help administrators track system health, workflow executions, and user activity. These tools assist in identifying issues early and ensuring smooth operation after deployment.
8.1 Application Monitoring
SharePoint-Based Monitoring:
SmartOfficeNXT runs within SharePoint Online, so common issues such as access errors, missing permissions, or validation failures can be viewed directly on:
- The SharePoint site interface (error messages shown to the user)
- The SharePoint Admin Center (if you have admin privileges)
This helps in quickly identifying configuration or permission-related issues.
Workflow (Power Automate) Monitoring:
All workflows executed through SmartOfficeNXT can be monitored via the Power Automate Flow Run History, where you can check:
- Successful and failed flow runs
- Details of each step (inputs/outputs)
- Error messages and exception details
This is the primary way to validate workflow health.
8.2 Error Reporting
For efficient problem resolution, SmartOfficeNXT recommends establishing an internal error-reporting process.
When reporting an issue, include:
- Timestamp
- Module or form where the issue occurred
- Error message (screenshot recommended)
- User context (who faced the issue)
If email or Teams notifications are configured (optional), administrators may automatically receive alerts when certain workflow failures occur.
8.3 Monitoring Overview
| Component | Where to Check | What You Can Monitor |
|---|---|---|
| SharePoint Site | Online site / Admin Center | Access/permission errors, validation issues |
| Power Automate Workflows | Flow Run History | Success/failure, execution details |
| API Calls (If used) | Custom monitoring logs / API dashboard | API request failures, response issues |
| User Actions (Forms/Requests) | SmartOfficeNXT logging lists | Submission details, approvals, comments |