6. Security and Compliance

Q1. Is SmartOfficeNXT GDPR compliant?

Yes. SmartOfficeNXT follows GDPR guidelines to ensure personal and organizational data is handled securely and in compliance with privacy regulations.

Q2. How is my data protected?

Data is stored securely in SharePoint or configured storage locations. Access is controlled through role-based permissions, domain-based isolation, and secure authentication via your company credentials.

Q3. Are audit logs maintained?

Yes. Every action on a request is logged in a workflow audit trail, capturing who acted, when, and what changes were made. This ensures traceability and accountability.

Q4. How long is my data retained?

Data is retained for 90 days.

Q5. Who can access my data?

Only your organization can access your data. Our support team can access it solely for technical support purposes.